KidZania London is suitable for all children ages 4-14 years old. Key stages 1, 2 and 3 are catered for throughout the city.
All visits last for four hours.
Yes. If your party intends to travel by coach, Westfield London has two coach drop off and pick up bays. There is no booking required for these, however, coaches must not park in these bays once they have dropped off or picked up.
The Coach Drop off bay is situated on Ariel Way, which runs alongside Westfield London. Once ready, simply follow the footprints to the lifts which will bring you out next to KidZania’s main entrance.
Yes, if your school is located within a London Borough. You can submit an application and find out more here: https://tfl.gov.uk/fares/free-and-discounted-travel/travel-for-schools?intcmp=54736.
KidZania is all about ‘doing’ and represents experiential learning at its very best. Every activity has been developed to cross-reference the new National Curriculum: Math, English, Science, Design and Technology, Computing and every subject are learned through the motivating medium of realistic role-play. However, the learning extends way beyond the curriculum and children will develop a wide range of essential skills and attributes including: team work, communication, entrepreneurship, digital literacy, emotional intelligence, global citizenship, digital literacy and resilience.
In KidZania our activities are run by 'Zupervisors'. These are adults who have been through an extensive training programme. All of our staff have been DBS checked.
Most activities last between 15 to 30 minutes, we anticipate a child being able to participate in between 5-6 activities during your 4-hour session.
Once inside KidZania, adults cannot participate in the role-playing activities except for the Theatre as the audience, Aviation Academy as passengers, A&E; as patients, Stadium as spectators and tourists on the Tour Bus. The remaining activities only children are allowed inside the activity while teachers observe through the windows/doors. At no point will children be out of the sight of teachers during their KidZania experience.
If a child needs to visit the bathroom during an activity the Zupervisor (who is in charge of their children inside the activity) will provide directions to the nearest bathrooms. Unfortunately, the Zupervisor cannot wait until the child returns so they may miss some of the activity. Children below the age of 8 will have to be accompanied by their teacher.
KidZania is by its nature an inclusive environment. Activities have been designed to be practical and accessible. However, as a professional you know your children best and if you have any particular concerns please call us on 0330 131 3335 to discuss before making your booking. We will endeavour to meet your needs and those of your children.
Kids earn kidZos, the official currency of KidZania, with every job they perform. Recognised at every KidZania city throughout the world, kidZos are used to buy products and services in KidZania. The more kids work, the more they earn, and the more they can experience. Find out more.
In case of a fire, the Zupervisor of the activity will keep all children from their establishment together (including those queuing) and guide them to the assembly area. Fire Marshalls will be sweeping the city to guide visitors and staff to their nearest fire exit. This is part of a comprehensive evacuation procedure and in the interest of everyone’s health and safety, we ask that you follow instructions from our members of staff.
Teachers/adults are required to stay on site at all times during a school visit.
Primary School 1 adult to 5 students.
Secondary School 1 adult to 10 students.
Lost property will be handed in to our Lockers & Buggy Room, and will be kept for 4 weeks after being found. The Customer Services team will manage the process of reconciling items with visitors should they e-mail or call in. KidZania London cannot accept responsibility for items lost or stolen on KidZania London premises (including items left by schools in trolleys made available by us). Please see our Contact us page for more information.
Following the Government’s roadmap announcement and the news that the entertainment sector can start reopening from 17th May, KidZania London will be reopening on 22nd May 2021. We have a number of health and safety measures in place so please ensure you read these thoroughly before booking. For a full list of our terms and conditions, including those relating to COVID-19, please click here
The health and safety of our guests and staff remains our number one priority. Our decision to reopen on 22nd May 2021 is in line with current UK Government guidelines. We have put in place numerous safety measures to ensure the safety and wellbeing of all guests and staff. Alongside this, we have been awarded the ‘We’re Good To Go’ charter mark by Visit Britain – an industry standard award signifying that we are ready to reopen and welcome you back to KidZania London safely.
Yes. Every teacher and student will be required to have their temperature taken on arrival to KidZania London using a contact free thermometer. Those displaying a temperature of 38 degrees or higher will not be admitted to the attraction. We therefore ask any guest who feels unwell or displays any symptoms of coronavirus not to visit the attraction.
Alongside the contact free temperature check, all teachers will be required to verbally answer three questions before being permitted entry to the attraction. These questions will ascertain if you or any member of your class have been in contact with anyone or are themselves displaying symptoms of coronavirus before we permit them entry to the city. If any member of your class should fail to disclose the information requested or provide unsatisfactory answers to the questions, we will deny entry to that individual.
As UK Government currently requires, we will need to hold and potentially share basic information about our visitors as part of contact tracing schemes including NHS Test Trace. This information will only be shared when necessary to help stop the spread of COVID-19 and support public health efforts. It also ensures the safety of all our guests and staff. Our Privacy Policy is available for viewing here, however, if you have any concerns regarding data, please email [email protected].
We are asking that all guests wear a mask or face covering during their visit to KidZania London as a condition of entry, including all children aged 11 and above. Face coverings are not required to be worn by those with certain health conditions and/or disabilities. In addition, all staff will be required to wear masks throughout the city. Masks will be available for purchase on arrival to KidZania if you do not have one. Those who do not wish to wear a mask will be denied entry to the attraction.
Please check our calendar for our opening hours.