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Important Information – Update 10th May 2021

We are pleased to announce that KidZania London will reopen on the 22nd May 2021 following the governmental announcement that the entertainment sector can resume operation from the 17th May 2021.

The health and safety of our staff and guests remains our top priority and we will therefore reopen with a range of safety measures in place to help you and your family enjoy a fun, but most importantly, safe day out.

We will continue to operate on reduced hours across fewer days in the week and strongly encourage booking online in advance of your visit to guarantee entry.

We continue to monitor governmental guidance on reopening and continue to adjust any necessary safety precautions where required.

Please ensure you watch our video and read the full list of health and safety measures before visiting...

We ask that all guests satisfy the following four criteria as a condition of entry to KidZania London to ensure the safety of staff and guests...

1. All persons (including children 4+) wear a mask during their visit. Those with some medical conditions or disabilities will not be required to wear a mask.

2. Contactless temperature checks will be in place upon entry to KidZania. Anyone that displays a temperature higher than 37.8 degrees will not be admitted, and we reserve the right to deny entry to the whole party. We will be able to reschedule your visit should this happen.

3. All guests will need to verbally answer three questions before being permitted entry to the attraction to ascertain if any member of the household has been in contact with or are themselves displaying symptoms or coronavirus. If any member of your household should fail to disclose the information requested or provide unsatisfactory answers to the questions, we reserve the right to deny entry to the whole party. We will be able to reschedule your visit should this happen.

4. Ensure all guests have downloaded the NHS track and trace app in order for you to check in when you arrive.

Please note that under 4s area is temporarily closed and we are not be able to welcome babies or children aged 0-3 to KidZania London at this time.

We are continuing to follow governmental guidelines and so these are subject to ongoing review. Please see our full terms and conditions here.

Download our full list of health and safety measures

Since we first began responding and adapting to Covid-19, the health and safety of our visitors, staff and KidZania community has been our first priority. 

We have been taking time to implement some further measures and changes we have identified as necessary in making our city the most safe, fun and enjoyable place it can be. Please download our health and safety guide for full details of the measures that will be in place.

We've been certified 'Good to Go' by Visit Britain!

We've been certified 'Good to Go' by Visit Britain!

This mark is an industry standard that offers you reassurance that we have all the relevant processes and procedures in place to keep our guests and staff safe and have an enjoyable time at KidZania London!

Thank you for your cooperation and we look forward to welcoming you back safely!

Click below for our reopening FAQs


Click below for our COVID-19 specific terms and conditions