We provide several services for our visitors to ensure we cater to your every need.
Lockers and Storage
Take the weight off your shoulders and store your belongings during your visit.
Look out for Big Yellow Storage on the ground floor between the Grand Flamingo Hotel and the dentist.
We have various sizes of lockers available from £3.50 and buggy storage for £3.50.
Westfield London is also home to Urban Mutts – London’s new home-from-home for your four-legged friends! Based on Level -1 of Westfield London, giving your pooch a pamper while you visit KidZania has never been easier!
With both indoor and outdoor space, Urban Mutts offer a range of services including a spa, daycare or even overnight stays and are pleased to offer a discount for KidZania visitors. Simply quote the code ‘Bache’ during booking with Urban Mutts to obtain a free Wash and Go Service (worth up to £100) when booking your first day care*!
*When you sign up and book your first day care service. Wash & Go Experience worth up to £100. Book now via T: 02038837597 or E: firstname.lastname@example.org. Urban Mutts reserve the right to amend or withdraw this offer at any given time without prior notice. See in-store for full T&Cs.
Charge your phone on the go by renting a ChargedUp power bank.
Don’t let low battery ruin your family fun: ChargedUp portable power banks are available in Kidzania! Download the app to find your closest charging station, scan a unique code and safely unlock a battery pack for £2 per hour or £3 for the day. Then, return it to any ChargedUp station once you’re done! www.chargedup.green
We have our own First Aid room and trained First Aiders to administer first aid to visitors and employees. For any medical concerns during your visit please speak to a member of staff who will contact an available First Aider. Please ensure you keep any personal medication with you at all times during your visit. KidZania London is not able to store any medication for visitors.
We provide Allergy Awareness wristbands upon request during check-in. If any of your children have any specific allergies, please inform a member of the Airport team on arrival. Our activity supervisors will check for these wristbands before allowing entry to the activity. Children who may be at risk of being exposed to allergens will not be permitted access to the activity for their own health and safety. Please see our Activity Restrictions and Allergy Notifications for more information.
Westfield VIP Card
If your children are 8+ and you want to let them explore the city while you make the most of our fabulous location at Westfield London, you can even score some great discounts on all your favourite shops! During check-in at our airport, ask our team for your Westfield VIP Pass. Once your children have been checked-in, take the pass to any of Westfield's Guest Service Desks and have it validated for discount shopping! Don't Forget, Westfield also offer a range of services including Hands-Free Shopping, Cloakrooms and a welcoming Taxi Lounge while you wait for your black cab!
Never miss the latest news, offers, and exclusives!
Sign up to the KidZania newsletter
Browsing on a mobile device? Please switch to a desktop or a laptop computer to purchase our Annual Pass. Our mobile site currently does not support this functionality and we are working to improve this.