• Please arrive at the KidZania entrance (on level 1 of Westfield London in Shepherd's Bush) 15 minutes before your dedicated time slot.
• Head upstairs to the 'Airport' to 'check-in' with your Boarding Pass/E-ticket (printed or on a device) and receive your RFID security bracelet.
• All children must be accompanied by an adult during the check-in process, however, those aged 8+ are able to explore the city without an adult. If your child is under 8 years, they must be accompanied by a full-paying adult.
• Upon check-in each child will be given 50 kidZos starting salary on their own KidZania Bank card, on which they can then earn, spend or save their kidZos once in the city!

Each time slot allows each child to explore the city for up to 4 hours. With such a wide range of activities that last from 5 minutes up to 20 minutes, children can expect to complete between 4 - 6 activities during their visit, meaning theres plenty of room to come back again and again! 

On arrival at each activity, children may be asked to queue before entering their chosen establishment to help us manage capacities. Outside each activity, you can find a Census Panel which shows how long each activity lasts, the number of children allowed in per session, how many kidZos can be earnt or how much their training will cost and any age limits on the activity.

With the help of our specially trained Zupervisors, children will role-play in their chosen professions for the time shown. They might become a KidZania reporter with Metro Newspaper, or choose to deliver the city's parcels or even help to tackle a blaze at The Flamingo Hotel! At the end of their sessions, kids will be rewarded for their hard work. KidZania's currency, kidZos allows children to learn the value of spending and saving. For specialist roles that require training, these activities will cost the children to learn their trade, but they provide great rewards!

For those children that have worked extra hard and earnt 75 kidZos or more, they can head to the National Bank of KidZania and get their very own credit card. Our city ATM Machines allow children to be in charge of their money, and can either save them for their next visit, or spend them in the Airport Store and reward themselves for their hard work!

We believe that all children have the right to be whoever they want in the future, and KidZania helps to empower children through realistic role-play adventures in a fun, safe learning environment.