KidZania
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CHRISTMAS FAQS

Please book online in advance to avoid disappointment. Choose your KidZania London Entry time, and your Christmas event time using the booking page here. You can choose between the below combinations:

  • 10:00 KidZania Entry, 10:00 Christmas event, 11:15 Panto, 15:00 Departure
  • 10:00 KidZania Entry, 11:15 Christmas Event, 12:30 Panto, 15:00 Departure
  • 14:00 KidZania Entry, 16:30 Christmas Event, 17:45 Panto, 19:00 Departure

*Subject to availability, and spaces are limited. BOOK HERE.

Our Early Bird offer is currently available until 28th November using the code XMASEARLYBIRD20. Book online now to avoid disappointment. Please note this cannot be used in conjunction with any other offer. 

Yes. As annual pass holders already have yearly visitation to KidZania London, you can purchase the Christmas package only here.

Yes you can upgrade your ticket to the Christmas Package by paying the difference in price via our contact centre. Email them at [email protected] to request a call back.

Yes, you can use your reschedule voucher for the Christmas package, you will just need to pay the difference. Please contact reservations at [email protected].

Gift vouchers will not be available for redemption for the Christmas package. 

As our slots have limited capacity, we cannot move your time slot if you have missed part of your session. We ask that you ensure you are ready 15 minutes before your Christmas event so that you do not miss your slot.

Yes. We do ask however that you are there to check them in and are back 10 minutes before they are due to finish to collect them.

Hidden inside KidZania London is our Christmas experience. Once you purchase a ticket, there is a small trail with clues for you to find the password for your secret entry.

For general visitors, the Christmas event is available as a package only. If you are an annual pass holder, you can book attendance to the Christmas event here.

- 3 hours dwell time in KidZania London

- Digital viewing of KidZania London Cinderella Pantomime (45 minutes)

- 6 Christmas activities inside the Secret Christmas area (1 hour)

- Hot drink/slushie and sweet treat

A drink and sweet treat will be included (Gluten and VE/V option available).

Adults can take part in the activities in the secret Christmas area. However, inside the general city adults cannot partake in activities. Adults also receive the sweet treat and drink as part of the offering and can visit the Pantomime screening.

In the Christmas activities children can still earn kidZos for activities they complete, like in the general city. They will not earn kidZos for watching the Pantomime. Adults do not earn kidZos.

There will be a limited number of Carer tickets available for the KidZania Christmas event, which must be booked by emailing [email protected] in order for us to check availability and process your booking. For this event Carer tickets MUST be booked in advance.

All guests, including children aged 11 and above, will be required to wear face coverings at all times throughout their visit, unless medically exempt. All staff will also be required to wear visors and/or masks throughout the city.

From December 15th all guests aged 18 years and over (entering, dropping children off and collecting) will be required by law to show proof that they are fully vaccinated currently a full course of vaccination without the need for a booster, but this will be kept under review), have proof of a negative test in the last 48 hours, or that they have an exemption.