KidZania
WE ARE TEMPORARILY CLOSED UNTIL 2ND DECEMBER

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CHRISTMAS FAQS

Please book online in advance to avoid disappointment. Choose your KidZania London Entry time, and your Christmas event time using the booking page here. You can choose between the below combinations:

  • 10:00 KidZania Entry, 10:00 Christmas event, 11:15 Panto, 15:00 Departure
  • 10:00 KidZania Entry, 11:15 Christmas Event, 12:30 Panto, 15:00 Departure

*Subject to availability, and spaces are limited. BOOK HERE.

Our Early Bird offer is currently available until 27th November. Book online now to avoid disappointment. Please note this cannot be used in conjunction with any other offer. 

Yes. As annual pass holders already have yearly visitation to KidZania London, you can purchase the KidZania Secret Christmas Event only here.

Yes you can upgrade your ticket to the Christmas Package by paying the difference in price via our contact centre. Email them at reservations@kidzania.co.uk to request a call back.

Yes, you can use your reschedule voucher for the Christmas package, you will just need to pay the difference. Please contact reservations at reservations@kidzania.co.uk.

Gift vouchers will not be available for redemption for the Christmas package. 

As our slots have limited capacity, we cannot move your time slot if you have missed part of your session. We ask that you ensure you are ready 15 minutes before your Christmas event so that you do not miss your slot.

Yes. We do ask however that you are there to check them in and are back 10 minutes before they are due to finish to collect them.

Hidden inside KidZania London is our secret Christmas. Once you purchase a ticket, there is a small trail with clues for you to find the password for your secret entry.

For general visitors, KidZania Secret Christmas is available as a package only. If you are an annual pass holder, you can book attendance to the Christmas event here.

- 3 hours dwell time in KidZania London

- Digital viewing of KidZania London Cinderella Pantomime (45 minutes)

- 6 Christmas activities inside the Secret Christmas area (1 hour)

- Hot drink/slushie and sweet treat

A drink and sweet treat will be included (Gluten and VE/V option available).

Adults can take part in the activities in KidZania secret Christmas area. However, inside the general city adults cannot partake in activities. Adults also receive the sweet treat and drink as part of the offering and can visit the Pantomime screening.

In the Christmas activities children can still earn kidZos for activities they complete, like in the general city. They will not earn kidZos for watching the Pantomime. Adults do not earn kidZos.

In order to ensure social distancing is maintained, KidZania's Secret Christmas will have a limited capacity per session, so it is important to book ahead online to avoid disappointment. Cleaning will take place in between each session and within the activities.

Please see our health and safety measures guide here.

There will be a limited number of Carer tickets available for the KidZania Secret Christmas event, which must be booked by emailing reservations@kidzania.co.uk in order for us to check availability and process your booking. For this event Carer tickets MUST be booked in advance.