At KidZania London, the safety of our team and visitors has always been the top priority.
In order to reinforce this objective, we have been closely observing UK government advice of the global coronavirus situation (COVID-19) and the latest advice from Public Health England.
In addition to this and to continue our commitment to promote a culture of prevention, care and well-being, we want to share with you that KidZania London has decided to temporarily close its park at London Westfield from Tuesday March 17, 2020 until further notice, due to the recent COVID-19 pandemic.
Being a family entertainment center with a strong social commitment and a deep interest in children and the communities where we operate, KidZania has made this difficult decision as a proactive and preventative measure to avoid the possible spread of more cases of COVID-19 in London and the country as a whole. There have been no registered or reported cases of Coronavirus amongst staff.
Our administrative offices will continue to operate with the corresponding hygiene measures recommended by the World Health Organization (WHO) and Public Health England. Our normal communication channels will remain at your disposal for any questions, comments or clarifications.
We will continue to monitor the development of this constantly evolving situation in London, the wider country and the rest of the world, and we will be very attentive to the instructions of the authorities, as well as Public Health England. In the meantime, you can visit our social media and website for the latest updates.
If your booking is affected by these measures you will be contacted directly by KidZania London.
Sincerely, KidZania London Team
Update 24th March 2020
Westfield London in Shepherds Bush has now made the decision to partially close until further notice.
At KidZania we are working closely with Westfield to make sure customers and staff remain safe and healthy. We pride ourselves on delivering the best experience for our visitors and, in the current time of uncertainty with Covid-19, we remain committed to doing just that.
Following the official advice of the World Health Organisation and Public Health England, as well as recent Government briefings, the Westfield centre in Shepherds Bush is now partially closed with the exception of pharmacy and food supermarket.
We will continue to monitor the situation and will keep you informed on any changes to the re-opening of Westfield and KidZania London.