KidZania
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COVID REGULATIONS

Update re: Tier 2 Lockdown – 16th October 2020

Following the latest government guidelines as London moves into the HIGH alert level, we wanted to reassure you that we will continue to open as planned. However, we must ensure that visitors do not use our venue to meet with people from outside of their household or support bubble. We therefore ask that those who wish to book a mini birthday party ensure that their six attendees are all from the same household or support bubble. If you already have a pre-booked ticket which is affected by these new guidelines or any further queries, please email us on reservations@kidzania.co.uk and our team will be happy to assist.

We are happy to welcome you to KidZania London to celebrate your birthday, however, we have had to make some key changes in order to ensure this is done as safely as possible and in line with the latest government guidelines. As well as satisfying our conditions of entry including:

  1. All guests (including children 4+) must wear a face mask at all times
  2. All guests must undergo a contactless temperature check before entry
  3. All guests will need to satisfy a verbal questionnaire before entry
  4. All guests must download the NHS test and trace app to check in 

 we have put the following measures in place for birthday parties: 

  • All parties are limited to six people and from the same household only. This can consist of 1 adult and 5 children or 2 adults and 4 children. To see our new ‘mini’ party option, please click here
  • All food will be wrapped and served individually. No sharing platters will be available.
  • We advise you to bring your own water as our usual water fountains will be out of action.
  • We are not allowing candles on any cakes ordered, in order to restrict the blowing out of the candles.
  • We cannot currently offer private activity hire or RightZKeepers visits due to capacity and to ensure staff safety.
  • All party hosts will be wearing masks and visors throughout their interactions with your group.
  • Any booked photography packages will be completed with social distancing applied throughout. 

Please ensure that you read our reopening guide thoroughly before visiting and booking your party.

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