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COVID REGULATIONS

Update re: Tier 3 - 14th December 2020

Following the government’s latest announcement that London will be moving into Tier 3, KidZania London will temporarily close its doors from Wednesday 16th December until further notice.

We would like to reassure our customers that we will be contacting all those with bookings which have been affected by this closure, and in order for us to manage bookings effectively, we ask that all guests wait for a member of team to be in contact. We will be working through bookings in order of visit date affected - thank you in advance for your patience with this. 

For those who haven’t booked but are interested in purchasing a gift voucher, these are currently at a reduced price of £27 per child and can be used to make a future booking within a year of purchase. Any purchase to support KidZania at this time is hugely appreciated and does not go unnoticed.

Thanks again for your understanding and patience during this difficult time for everyone – we can’t wait to welcome you back!  In the meantime, you can visit our social media pages and website for the latest updates, information and FAQs.

We are happy to welcome you to KidZania London to celebrate your birthday, however, we have had to make some key changes in order to ensure this is done as safely as possible and in line with the latest government guidelines. As well as satisfying our conditions of entry including:

  1. All guests (including children 4+) must wear a face mask at all times
  2. All guests must undergo a contactless temperature check before entry
  3. All guests will need to satisfy a verbal questionnaire before entry
  4. All guests must download the NHS test and trace app to check in 

 we have put the following measures in place for birthday parties: 

  • All parties are limited to six people and from the same household only. This can consist of 1 adult and 5 children or 2 adults and 4 children. To see our new ‘mini’ party option, please click here
  • All food will be wrapped and served individually. No sharing platters will be available.
  • We advise you to bring your own water as our usual water fountains will be out of action.
  • We are not allowing candles on any cakes ordered, in order to restrict the blowing out of the candles.
  • We cannot currently offer private activity hire or RightZKeepers visits due to capacity and to ensure staff safety.
  • All party hosts will be wearing masks and visors throughout their interactions with your group.
  • Any booked photography packages will be completed with social distancing applied throughout. 

Please ensure that you read our reopening guide thoroughly before visiting and booking your party.

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