KidZania's Wonderland FAQs
Please book online in advance to avoid disappointment. Choose your KidZania London entry time and your Wonderland event time using the booking page here. You can choose between the below combinations:
- 10:00 KidZania entry, 10:00 Wonderland entry, 11:15 Wonderland theatre, 15:00 departure
- 10:00 KidZania entry, 11:15 Wonderland entry, 12:30 Wonderland theatre, 15:00 departure
Subject to availability and spaces are limited.
KidZania’s Wonderland will run every weekend between June 19th 2021 and July 25th 2021, every Thursday, Friday and Sunday thereafter up to 31st August 2021 and is now extended for 11th, 18th and 25th September. Please check our opening hours calendar here.
Yes. As annual pass holders already have yearly visitation to KidZania London, you can purchase the KidZania Wonderland event only here.
Unfortunately, the activities in Wonderland are not suitable for children 1-3, so we cannot allow entry to Wonderland for those aged 1-3. We will allow babies in arms or pushchairs. The Early Years Area we have for under 4s to play in is located in our main city, which you can purchase tickets for here.
Yes, you can upgrade your ticket to the Wonderland event ahead of your visit by paying the difference in price via our contact centre. Email them at email@example.com to enquire. Upgrades can also be made on the day at our Customer Service desk or at our Annual Pass shop. Guests can pay the difference in price, but please be aware that we are currently accepting card only. We encourage upgrading or booking in advance as there is limited availability.
Yes, you can use your reschedule voucher for the Wonderland event, you will just need to pay the difference. Please contact firstname.lastname@example.org.
Gift vouchers will not be available for redemption for the Wonderland event.
As our slots have limited capacity, we cannot move your time slot if you have missed part of your session. We ask that you ensure you are ready 15 minutes before your Wonderland event so that you do not miss your slot.
Yes. We do ask however that you are there to check them in and are back 10 minutes before they are due to finish to collect them.
Hidden inside KidZania London is our Wonderland. Once you purchase a ticket, you’ll need to follow the White Rabbit’s trail to collect clues to your Wonderland entrance.
For general visitors, KidZania Wonderland is available as a package only. If you are an annual pass holder, you can book attendance to the Wonderland event here.
- Entrance to the KidZania London City to explore all regular activities for 3 hours
- Entrance to the Wonderland area with six brand new activities for both children and adults to explore (Approx 1 hour)
- Interactive pre-recorded performance of Alice’s Adventures in Wonderland in the KidZania London Theatre (approx. 45-60 minutes)
- A drink and sweet treat for each ticket holder
A drink and sweet treat will be included (if you have any allergy/dietary requirements, please let staff know).
Adults can take part in the activities in KidZania Wonderland. However, inside the general city adults cannot partake in activities. Adults also receive the sweet treat and drink as part of the offering and can visit the theatre screening.
In the Wonderland activities children can still earn kidZos for activities they complete, similarly to in the general city. Children will also earn kidZos in the Theatre activity. Adults do not earn kidZos.
In order to ensure social distancing is maintained, KidZania’s Wonderland will have a limited capacity per session, so it is important to book ahead online to avoid disappointment. Cleaning will take place in between each session and within the activities. Please take note of our measures here.
There will be a limited number of Carer tickets available for the Wonderland event, which can be booked by emailing email@example.com in order for us to check availability and process your booking. For this event we advise booking in Carer tickets in advance.
Our pre-recorded screening of Alice’s Adventure’s in Wonderland was filmed at KidZania earlier in the year and is produced by Future Spotlight Productions. For more information on our cast list, please click here.