Our team have been working hard to put measures in place to allow us to open as safely as possible. From regular cleaning and sanitisation, to in-depth staff training and reduced capacity, see the full list of health and safety measures we have devised to reduce the risk of infection for both you as our customers and our staff.
Download our health and safety measures guidelines to familiarise yourself before visiting the city!
Please note that under 4s area is temporarily closed and we are not be able to welcome children aged 0-3 to KidZania London at this time.
We ask that all guests satisfy the following four criteria as a condition of entry to KidZania London to ensure the safety of staff and guests.
1. All persons (including children 4+) wear a mask during their visit. Those with some medical exemptions will be accepted.
2. Contactless temperature checks will be in place upon entry to KidZania. Anyone that displays a temperature higher than 37.8 degrees will not be admitted, and the whole party will be turned away from entry to the attraction.
3. All guests will need to verbally answer three questions before being permitted entry to the attraction to ascertain if any member of the household has been in contact with or are themselves displaying symptoms or coronavirus. If any member of your household should fail to disclose the information requested or provide unsatisfactory answers to the questions, we will deny entry to the whole party.
4. Ensure one member of your party has downloaded the NHS track and trace app in order for you to check in when you arrive.
We are continuing to follow updates to the governmental guidelines and these are subject to ongoing review. Terms & Conditions FAQS